MoveX Product

Are you losing money because of
untracked clinician performance?

Insurance report monitoring ย ยทย  EPC claim monitoring

Clients without upcoming appointments ย ยทย  Client visit average

Clinic intranet ย ยทย  All your information in one place.

$20
/practitioner/mo
8
KPI modules
Daily
Cliniko sync
MoveX Clinician Portal โ€” Performance Statistics
MoveX Clinician Portal โ€” Clinic KPIs

What you can't see
is costing you

Most practice management software gives you data โ€” but not insight. These are the common revenue leaks in physiotherapy practices that the portal helps you find and fix.

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Unbilled insurance appointments

MVA and WorkCover clients with appointments that haven't been billed leave money sitting on the table. One missed invoice at $200+ per session adds up fast.

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Unbilled EPC appointments

Medicare EPC patients require careful tracking of allocated sessions, correspondence, and billing. Without a single view, sessions can be missed or underbilled.

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Unanswered EPC letters

GP referral letters and discharge summaries that don't receive timely responses damage referral relationships and can jeopardise future EPC business.

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Invisible clinician performance

Without data, you can't tell which clinicians are retaining patients, which are over-referring, or who's cancellation rate is quietly draining revenue.

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Low client visit average

Industry average CVA is around 5. The best-performing clinicians run 10โ€“15. Tracking this number โ€” and understanding what drives it โ€” changes behaviour.

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New patient blind spots

Where are your new patients coming from? Which clinicians are generating their own referrals? Without data, these questions go unanswered.

All your information
in one place

Performance Statistics โ€” KPIs vs clinic average

Individual performance stats benchmarked against the clinic average โ€” new patients, reactivations, CVA, and cancellation rates

Clinic KPIs โ€” Insurance and EPC tracking

Clinic KPIs panel with active Insurance Client and EPC Client tracking, new patient lists, and automated billing prompts

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New Patients

First-ever appointments this period vs clinic average

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Reactivated Clients

Existing patients returning after 90+ day gap

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New vs Returning %

Balance between new intake and retention

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Client Visit Average

Rolling 12-month average visits per patient

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Cancellation & DNA Rate

Cancellations + did-not-arrive as % of scheduled

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Insurance Clients

Active MVA / WorkCover clients with billing status

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EPC Clients

Active Medicare EPC clients with session tracking

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No Upcoming Appointments

Patients with no future bookings for timely follow-up

Built for the whole clinic

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Individual Practitioners

See your own KPIs in real time. Track your new patient numbers, CVA, cancellation rate, and patients due for follow-up โ€” without asking the front desk to pull a report.

  • โœ“My performance vs clinic average
  • โœ“My insurance & EPC clients
  • โœ“Patients with no upcoming appt
  • โœ“Onboarding checklist
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Clinic Owners

Get a bird's-eye view across your whole team. Compare clinician performance, identify who needs support, and ensure billing compliance across every insurance and EPC case.

  • โœ“All clinician KPIs in one view
  • โœ“Team CVA benchmarking
  • โœ“Clinic-wide insurance & EPC pipeline
  • โœ“Identify billing gaps before month end
  • โœ“Track new patient intake trends

Your metrics.
Your dashboard.

Every clinic is different. The MoveX Portal isn't locked to a fixed set of KPIs โ€” it's built to track the metrics that matter to your practice model. Whether you're a high-volume clinic optimising throughput, or a boutique practice focused on long-term outcomes, your dashboard reflects your priorities.

Work with us to define what you want to measure โ€” we configure the portal to surface it automatically.

Discuss Your KPIs โ†’
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Rebooks per initial appointment
What percentage of new patients book a follow-up? Track this by clinician and identify who's converting intake into ongoing care.
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Block booking percentage
How many patients are being set up on a treatment block vs. single bookings? A key driver of forward diary revenue.
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VALD / AxIT booking rate
What percentage of relevant patients are being assessed with your in-clinic technology? Track uptake by clinician.
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Any metric from Cliniko
If it's in your Cliniko data, we can surface it. Custom KPIs are configured to your exact practice model during onboarding.

Simple per-practitioner pricing

Pay only for active practitioners. No setup fees, no lock-in contracts. Add or remove seats any time.

$20
AUD per practitioner / month
โœ“Individual performance dashboard
โœ“KPI benchmarking vs clinic avg
โœ“Insurance client tracking (MVA/WorkCover)
โœ“EPC client & session tracking
โœ“No upcoming appointment alerts
โœ“Onboarding checklist
โœ“Clinic owner admin view
โœ“Daily Cliniko sync
$60/mo
3 practitioners
$120/mo
6 practitioners
$200/mo
10 practitioners
Book a Demo โ†’

๐Ÿ’ก Bundle with the Marketing Hub โ€” upgrade to the full MoveX Marketing Hub at $199/month and get email automation, subscriber management, and campaign broadcasts alongside your performance portal. Two tools built to work together.

Stop guessing.
Start knowing.

Book a 20-minute demo and we'll show you the portal running on a live Cliniko database. You'll see exactly what your KPIs look like today.

Book a Demo โ†’